Privacy Policy

We make sure that your data is handled in a way that complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation. In this document, ‘we’ refers to NI Inflatables and its representatives. ‘You’ refers to visitors to our website and our customers.

Who is responsible for your data?
Our data protection officer is James. The data protection officer is responsible for making sure that your data is stored and processed safely you can contact them at info@niinflatables.com

 Why do we process and store your data?
We need to store and process your data if you make an inquiry or place an order with us which allows us to provide our services as an Inflatable for hire. This includes your name, contact details, and IP address. We also need to store your details for tax and insurance reasons.

We only store and process data that you have given directly to us and which we need to run our company.

How long will we keep your data?
We may need to keep your personal details until up to six years after you were a customer of ours, for tax and insurance purposes. After this date, your data will be anonymised, unless you have ‘opted in’ to receive ongoing communications from us.

Who has access to your data?
Our data protection officer is responsible for managing access to the personal data we store. Only the data protection officer and authorised members of staff will access your data.

Some of the services we use will also store a copy of your data. For example, our website provider Problue Solutions, our email provider Outlook, and any providers they use to provide their services. If you send your details over a social media platform, that platform may keep a copy of your messages.

We do not sell or give your data to any third parties for their marketing purposes.

Who else might your data be shared with?
We reserve the right to share your personal data with other third parties if required for legal reasons. For example, in the case of an insurance claim, a tax audit, or to prevent fraud.

How can you see what data we store about you?
You have the right to request details on any data we store about you. We can send a copy of your data to the email address you entered when using our services.

Your right to deletion
If you were previously a customer of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise, we will happily comply with your request as best we can.

How does our website use cookies?
Our website stores cookies on your browser to allow you to place an order with us. Our website’s cookies are temporary and cannot be used to identify individual visitors.

Third parties might also set cookies on your browser. We use Google Analytics to monitor the performance of our website, for example. Third parties have their own cookie policies.

How do you make a complaint about our use of your data?
The Information Commissioners’ Office (ICO). is the authority for data protection in the UK. If you have an unresolvable problem with us and our use of your data, they are who you should contact.

COVID Notice

Please Note that ALL bookings are subject to change if the government change restrictions and it is unsafe to hire. We may have to cancel the booking immediately with a full refund. Bookings are only allowed on the basis you agree to the following conditions to help keep everyone safe:

  • Please note we will not be able to hire to you if anyone who will be using the bouncy castle is showing or developed symptoms in the 10 days before the party or has coronavirus.
  • We must have clear access to your back garden if taking through a building.
  • Our equipment will be cleaned and sanitised before it is delivered to you so that you and whoever is using our products can be reassured that everything is safe to use.
  • We cannot take any responsibility if your neighbours inform local authorities of misuse of any of our Bouncy Castles.
  • We can refuse set up if we feel the location is against government guidelines.

 

We want to reassure that we are taking every precaution to maintain a hygienic and safe environment and we ask you to stick to the government’s guidelines. This will help to ensure everyone can have a fun time while being safe by following the above rules!